A direct line to every customer.
Turn every scan into a conversation your brand owns. Offers, loyalty, surveys and first-party data, straight from the pack, with no app to download.
More from every scan
Run on-pack offers
Scratch-and-win promotions with email capture.
Bring them back
Loyalty and reorder, straight from the pack.
Own your data
Who scanned, where, how often and what they did next.
Ask your customers
Surveys and feedback, direct from the shopper.
The right message, at the right time
By time of day, location or number of scans.
Change it any time
New campaign, same code. No reprint.
From scan to customer in three steps
Build the experience
Start from a product hub, a scratch-and-win or a how-to flow, or build your own without code. Live in minutes.
Shoppers scan the pack
The code on the pack opens your experience in the phone's browser, no app needed.
Learn and improve
See every scan and response in real time, and change the campaign whenever you like.
Questions about customer engagement
What can shoppers do when they scan?
Whatever you set up: read the product story, claim an offer, play a scratch-and-win, reorder, follow a recipe or answer a survey.
Do shoppers need an app?
No. The experience opens in the phone's browser, with no app to download.
Who owns the data?
You do. Every opt-in and response is first-party data for your brand.
Can I change a campaign after the pack is printed?
Yes. The code stays the same, and you can switch campaigns at any time without reprinting.
Which pack includes customer engagement?
Customer engagement comes with Engage, which is added on top of Tag, our base pack.
Ready to talk to your customers?
Customer engagement comes with Engage, added on top of Tag. Pick the packs you need and see your price per SKU.
